Du må kunne vise frem legitimasjon og betalingskort når du sjekker inn. Har du spesielle ønsker, imøtekommes disse så langt det er mulig ved innsjekking. Merk at ikke alle ønsker nødvendigvis kan innfris, og at de kan koste ekstra. Dette overnattingsstedet tar ikke imot utdrikningslag eller lignende grupper og tilstelninger. Vennligst gi beskjed til One-Stop Residence & Hotel om forventet ankomsttid på forhånd. Du kan notere dette i kommentarfeltet når du booker, eller kontakte overnattingsstedet direkte via kontaktopplysningene du finner i bookingbekreftelsen. Det er ikke mulig å tilbringe karantene i forbindelse med koronaviruset (covid-19) på dette overnattingsstedet. Gjester under 18 år kan kun sjekke inn med en forelder eller foresatt. Du må betale et depositum på MYR 250 når du sjekker inn. Dette må betales i kontanter. Du bør få tilbake depositumet ved utsjekking. Depositumet ditt tilbakebetales i sin helhet i kontanter etter at overnattingsstedet er sjekket for skader. 1) Tourist Tax: Effective 1st January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or permanent resident MY PR Card are exempt. 2) Credit Card Policy: The name on the credit card used for booking must match the name of the guest staying at the property. For third-party bookings, an authorization form, along with a copy of the cardholder's ID and credit card, is required. 3) Car Parking: On-site parking is available, subject to additional charges. Identification & Requests: Guests must present a valid photo ID and credit card at check-in. Special requests are subject to availability and may incur additional charges. 4) Parties: This property does not accommodate bachelor(ette), hen, stag, or similar parties. 5) Damage Deposit: A refundable cash damage deposit of MYR 100 to MYR 200 (depending on room type) is required upon arrival. The deposit will be reimbursed in full upon check-out, subject to a room inspection. 6) Front Office Hours: The front office operates on a limited schedule. Please contact the property for specific details. 7) Arrival Time: Guests are requested to inform the property of their expected arrival time in advance. Please contact the property directly with the details provided in your confirmation. 8) Quiet Hours: Quiet hours are enforced between 11:00 PM and 8:00 AM. Age Requirement: Guests under the age of 18 can only check in with a parent or legal guardian. 9) COVID-19 Policy: This property does not accommodate stays for COVID-19 quarantine purposes. 10) Housekeeping: Housekeeping services are available upon request only. For bookings under co-living room arrangements, housekeeping services are not provided.