Porta Aragonese Luxury Rooms
87 Via Francesco Crispi, Palermo, 90133, Italy
+ 63
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 10:30 |
Pets | Pets not allowed |
Children | Fee for an extra bed: 40.00 EUR per night. The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room. |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Non-smoking
Laundry
More about Porta Aragonese Luxury Rooms
Porta Aragonese Luxury Rooms
Situated within 300 metres of Palermo Port and 1.1 km of Teatro Politeama Palermo, Porta Aragonese Luxury Rooms offers rooms in Palermo. The property is close to several well-known attractions, 1.
Ratings and reviews
Traveller reviews
Enslig reisende
Kommentar: 31. mars 2025
Pleasant stay in a clean, cozy hotel. They clean the rooms every day, the rooms are nice, and the amenities just fine. It's walking distance from the metro, and affordable for Dubai in terms of qualitaty-price ratio.
Enslig reisende
Kommentar: 12. feb. 2025
Landmark Premier Hotel is located in a great spot, and the hotel itself is amazing. The room was clean, and the overall facilities were impressive. However, there are some areas where the staff could improve.
My personal experience with the staff was not up to my expectations. At the reception, I was told that visitors were not allowed to enter the room I had paid for. This rule seemed quite strange to me, as I could not find anything about it on the hotel’s website. When I asked the receptionist if this was a law enforced by the UAE government, the response was unclear and did not provide a satisfactory answer. This left me confused, so I went to a nearby hotel to inquire if they had similar rules. They informed me that they did not have any such policy.
Be aware of this before you book…..
My personal experience with the staff was not up to my expectations. At the reception, I was told that visitors were not allowed to enter the room I had paid for. This rule seemed quite strange to me, as I could not find anything about it on the hotel’s website. When I asked the receptionist if this was a law enforced by the UAE government, the response was unclear and did not provide a satisfactory answer. This left me confused, so I went to a nearby hotel to inquire if they had similar rules. They informed me that they did not have any such policy.
Be aware of this before you book…..
Enslig reisende
Kommentar: 26. juni 2025
Dato for oppholdet: mai 2025
⸻ Disappointed with Front Desk Service – Poor Experience with the Manager
I recently stayed at this hotel with high expectations, given its reputation. Unfortunately, my experience during check-in was extremely disappointing due to the behavior of the front desk manager, Mr. Richard.
While I do understand that I arrived earlier than the standard check-in time, I was hoping for a bit of flexibility and consideration. I politely explained my situation and kindly requested to be accommodated a little earlier so I could rest. However, Mr. Richard was unhelpful and dismissive from the beginning. Instead of showing understanding or offering alternatives, he repeatedly said “no” without even attempting to assist in any way.
I am fully aware of hotel policies and check-in procedures, but I also believe that part of a manager’s role is to assess situations with empathy and find solutions when possible. Sadly, Mr. Richard failed to do that. His tone was cold and unwelcoming, which is not what any guest should experience—especially in a hotel that prides itself on service.
I strongly suggest that management looks into this matter seriously and provides the necessary guidance or disciplinary action. A guest’s experience is deeply impacted by the way staff—especially those in leadership positions—handle such moments.
This incident left me feeling disappointed and disrespected. I hope the hotel takes this feedback as an opportunity to improve, and that no future guest will have to go through the same treatment.
While I do understand that I arrived earlier than the standard check-in time, I was hoping for a bit of flexibility and consideration. I politely explained my situation and kindly requested to be accommodated a little earlier so I could rest. However, Mr. Richard was unhelpful and dismissive from the beginning. Instead of showing understanding or offering alternatives, he repeatedly said “no” without even attempting to assist in any way.
I am fully aware of hotel policies and check-in procedures, but I also believe that part of a manager’s role is to assess situations with empathy and find solutions when possible. Sadly, Mr. Richard failed to do that. His tone was cold and unwelcoming, which is not what any guest should experience—especially in a hotel that prides itself on service.
I strongly suggest that management looks into this matter seriously and provides the necessary guidance or disciplinary action. A guest’s experience is deeply impacted by the way staff—especially those in leadership positions—handle such moments.
This incident left me feeling disappointed and disrespected. I hope the hotel takes this feedback as an opportunity to improve, and that no future guest will have to go through the same treatment.
Par
Kommentar: 26. mai 2025
Dato for oppholdet: mai 2025
Outstanding Hospitality
Fair Price, Staff are really helpful and thanks for amazing hospitality!!
The highlight of my stay was the wonderful service from Jay Dar at the front desk. She’s incredibly attentive, well-mannered, and always ready to help with a smile. She made the entire check-in and check-out process seamless and enjoyable. Highly recommend her!
The highlight of my stay was the wonderful service from Jay Dar at the front desk. She’s incredibly attentive, well-mannered, and always ready to help with a smile. She made the entire check-in and check-out process seamless and enjoyable. Highly recommend her!
Anonym på reise
Kommentar: 1. mai 2025
Dato for oppholdet: apr. 2025
The bedroom had a funny smell like urine, the shower head had brown dirty water coming out and the manager and some staff were very rude.. they always make a face when u ask for something and always rude and mutter under the breath.. I asked them not to enter my room yet they entered
Location
87 Via Francesco Crispi, Palermo, 90133, Italy|0.93 km from city centre
10 things to dowithin 0.50 km
Transportationwithin 1.49 km
Airportwithin 23.67 km
Check in and check out
Check in from:
14:00
Check out before:
10:30
Good to know
Fee for an extra bed: 40.00 EUR per night. The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room.
17 years old and under
465 kr (EUR40) per person per night
4 years old and under
291 kr (EUR25) per person per night
Pets not allowed
This property will not accommodate hen, stag or similar parties. Please inform Porta Aragonese Luxury Rooms in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A surcharge of 20 euros applies for arrivals out of check-in hours.
This hotel accepts the following payment methods:
Cash
Porta Aragonese Luxury Rooms: FAQs
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