Vennligst gi beskjed til Spring Hill Gardens Apartments om forventet ankomsttid på forhånd. Du kan notere dette i kommentarfeltet når du booker, eller kontakte overnattingsstedet direkte via kontaktopplysningene du finner i bookingbekreftelsen. Du må kunne vise frem legitimasjon og betalingskort når du sjekker inn. Har du spesielle ønsker, imøtekommes disse så langt det er mulig ved innsjekking. Merk at ikke alle ønsker nødvendigvis kan innfris, og at de kan koste ekstra. Du må betale via bankoverføring før ankomst. Overnattingsstedet kommer til å kontakte deg etter at du har booket for å gi deg instruksjoner om bankoverføringen. Dette overnattingsstedet tar ikke imot utdrikningslag eller lignende grupper og tilstelninger. Du må betale et depositum på AUD 200 når du sjekker inn. Dette må betales med kort. Du bør få tilbake depositumet innen 7 dager etter utsjekking. Depositumet ditt tilbakebetales i sin helhet via betalingskort etter at overnattingsstedet er sjekket for skader. Accessibility Notice for Spring Hill Gardens: Our property is a 3-storey walk-up with stair access to each level. Unfortunately, we do not have elevators, which may make our accommodations less suitable for guests with mobility issues, such as families with toddlers or seniors requiring wheelchair access. Weekly Apartment Servicing: Apartments receive a weekly service, including a starter pack of essentials like soaps, detergents, toilet paper, and tea and coffee supplies. Reception Hours: Please be aware that Spring Hill Gardens Apartments does not operate a 24-hour reception. Our reception is open Monday to Friday from 09:00 to 17:00 and Saturday from 09:00 to 12:00. Should you plan to arrive outside these hours, we kindly ask that you inform us in advance using the contact details provided on your booking confirmation. Payment Surcharges: A surcharge of 1.5% applies for payments made with Visa or Mastercard, and a 3% surcharge is applicable for payments with American Express or Diners Club credit cards. Payment and Damage Deposit: Payment for your stay will be processed shortly after the booking grace period ends. Upon arrival, a 200 AUD damage deposit is pre-authorised, refundable following your departure, provided there is no key loss, the room is maintained clean, and no damage is detected. Undercover Parking: Limited on-site undercover parking is available for an additional charge. If you require parking, please ensure to contact us in advance to secure a spot.
