Country Garden Phoenix Hotel Chizhou Mount Jiuhua
Qishan Avenue, Chizhou, 245100, Kina
+ 104
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Kjappe fakta
Innsjekking fra: | 14:00 |
|---|---|
Utsjekking før: | 12:00 |
Frokost | Frokost tilgjengelig |
Kjæledyr | Kjæledyr tillatt mot ekstra gebyr |
Barn | Barn er velkomne ved dette hotellet |
Fasiliteter
Wi-Fi
Flybuss
Svømmebasseng
Treningssenter
Døgnåpen resepsjon
Restaurant
Mer om Country Garden Phoenix Hotel Chizhou Mount Jiuhua
Country Garden Phoenix Hotel Chizhou Mount Jiuhua
Country Garden Phoenix Hotel Chizhou Jiuhua Mountain ligger i Chizhou og har en hage, restaurant, bar og gratis WiFi over hele overnattingsstedet. Dette overnattingsstedet har gratis skytteltransport og kan i tillegg skilte med et utendørsbasseng.
Vurderinger og omtaler
Renhold4,7
Beliggenhet4,8
Tjenester4,8
Fasiliteter4,6
Vurderinger fra reisende
Forretningsreisende
Kommentar: 11. jan. 2023
Overall, I am very satisfied with the stay. The layout of the lobby is very good, with Country Garden features, European-style floor tiles, very chic and beautiful, high-end atmosphere, high dome, good air circulation, spacious lobby, Zhang Mengling, Jiang Jiang, and Hu Jinjuan at the front desk have high check-in efficiency. Will take the initiative to remind the time and place of breakfast. The room is large in size, the bed is very large, the mattress is very comfortable, Dream Lily zero pressure mattress, sleeping without pressure, the room has an independent balcony, a large bathtub, the bathroom is separated from wet and dry, the surrounding area is relatively quiet, the room layout is simple, and the room is stylish , Luxurious, well-equipped, hygienic and clean, spacious and transparent, complete facilities, and the details are well done. The room is soundproofed well.
Hotellets svar
Kommentar: 12. jan. 2023
Dear friend, thank you very much for your affirmation of us, Xiaobi has become your warm home during your journey, your satisfaction makes Xiaobi feel happy! Thank you for your recognition and support, and look forward to your next stay! (General Manager's Office)
Enslig reisende
Kommentar: 13. juni 2024
Aged property aging very fast.
Maintenance is lacking
Maintenance is lacking
Hotellets svar
Kommentar: 13. juni 2024
尊敬的宾客，感谢您对酒店的点评！对于您在酒店入住期间的经历，我们深表遗憾。对于您的宝贵意见对我们非常重要，我们会将意见告知相关部门以提高服务质量。若您下次至此，希望能再次预订本酒店，给我们一个机会致歉。期待再次光临！
Familiereisende
Kommentar: 28. jan. 2023
Stayed a total of 4 nights. Year 29 30 is the first and sixth day of the Lunar New Year. Stayed in a family suite at 650 for one night. I think the price is also reasonable during Chinese New Year. And what I'm looking at is a two-room suite. There are 2 adults and 1 child in total. but! ! ! ! ! On the seventh day of the lunar new year, I asked if I could continue to stay. They said that they could continue to live, but they took over the foreign gateway house. If I continue to live, the price will increase to 899, and the price will start from the floor! ! ! ! Obviously there is a room, but after closing the external network and continuing to stay, the number of guests has increased from 650 to 899! ! ! what behavior. I checked out straight away. In terms of hotel facilities: This hotel is really old. The facility is very old. The faucet is loose, the scale on the basin is moldy, and there is a lot of scale on the faucet. The sofa didn't look clean and I didn't dare to sit on it. On the first day, I booked two double-bed rooms, but the central air-conditioning in the big hotel room was not turned on, so I entered the room and it was freezing cold. It was also freezing cold in the bed. The family suite 5027 where I stayed for the next few nights was particularly smelly of cigarettes. In short, the hygiene is really not good. The service was even worse. Neither the lobby manager nor the front desk clerk could match their confessions. The check-in was done by a boy who didn't wear work uniforms. He seemed to be unskilled in business. It took him a long time to check in at 11 o'clock in the evening. I went to the front desk to ask things, and I didn't know anything about it, so I had to ask myself. The aunt who made noodles for breakfast, I asked her if she had wontons, and she said that you don't know how to read them yourself. I said that he would help me cook some fine noodles, but he ignored me after saying it three times. On the morning of the seventh day of the seventh day, I paid an extra fee for breakfast. My friend stopped eating temporarily and I asked for a refund. The waiter kept pushing and saying that the refund process was very troublesome and slow, and he called me a report. After three insistences, he took me Go to the front desk for a refund. The service attitude of the whole hotel is very poor. Very confusing. In general, the experience is not good. As for why I stayed for several nights, I fell in love with two bedrooms and two bathrooms in one room, which met my accommodation requirements. I will complain to the relevant department. I hope that since the merchants will meet the minimum standards of the service industry.
Hotellets svar
Kommentar: 30. jan. 2023
Dear guest, hello: I am the general manager of the hotel. I am very sorry for making your experience so bad. Thank you very much for your valuable comments to the hotel. We will definitely treat your problem positively and make corresponding responses. Improvement measures, regarding your continuation of stay, because the room is full the next day, the extranet is closed. 899 yuan is the price for individual guests of the hotel. You may be a member of Ctrip, so there will be a discount. It is a pity that we were not able to keep you at the hotel. There are indeed some problems with the hotel's older facilities. We are also trying our best to improve and gradually iterate the hotel's equipment. Secondly, experience in the store. The hotel turned on the split-type air conditioner that day, and the heating effect was not so obvious. You felt very cold when you checked in. We will check the room air conditioner again. The changed room smells heavy, and the room will be ventilated later; Manner and behavior. Regarding customer attitude, refund issues, etc., we will strengthen training and deal with this employee seriously. A series of problems in the hotel did not allow you to spend a wonderful Spring Festival in Chizhou Hotel. I apologize to you again. No matter how much you explain, it is better to correct it down-to-earth to avoid similar problems from happening again. I hope this bad experience will not affect you. Your New Year mood, if you have the opportunity, sincerely welcome you to the hotel again, feel the changes in the hotel, I wish you a happy life and a happy Spring Festival! The general manager of the hotel - Ruan Zhiqiang
Familiereisende
Kommentar: 28. jan. 2023
The hotel is still some distance away from Jiuhua Mountain. If it is during the holidays and the traffic jam time, it is not convenient to go to Jiuhua to live here. The hotel is very big, the rooms and lobby are very big, the breakfast is very rich, but there are many wedding banquets every day, and the guest room floor starts to be lively early in the morning when the wedding reception is over.
Hotellets svar
Kommentar: 30. jan. 2023
Dear Guest: Hello! Thank you very much for staying in the hotel and giving a high evaluation. Every part of the hotel is constantly working hard to demand more detailed and timely service for every guest who comes to the hotel. I am very glad to see your recognition of our work. We cherish your gratitude With this trust, we will continue to forge ahead and always be ready to bring high-quality services to every guest. We look forward to your visit again!
Familiereisende
Kommentar: 28. jan. 2023
The hotel room is large, but it is a bit old. The carpet feels dirty, and the warm yellow light makes it look even more old. Each room is equipped with a balcony, you can see the lake view outside (the lake view is average), and the air conditioning effect is better. It is estimated that this year's Chinese New Year is full of people everywhere, resulting in a much lower speed and efficiency of hotel room service and check-in. The breakfast is very good.
Hotellets svar
Kommentar: 29. jan. 2023
Dear guests, Happy New Year: Thank you for choosing Chizhou Country Garden Phoenix Hotel. The hotel is ten years old. For the current products, we are constantly iterating and innovating. It is said that the hardware is not good enough to make up for the service. I am sorry that the service could not be made up in time. I have kept you waiting for a long time in this beautiful festival, but I am glad to see that you said that the breakfast is very good. There is another point that satisfies you. We will continue to work hard to improve the problems you mentioned. We will work hard Rectification, thank you very much for your valuable opinions. The lake view in winter is indeed a bit depressed. When the spring is warm and the flowers bloom, it will be more beautiful. The big lawn at the back is very pleasant to fly kites and go for an outing. . We are waiting for your outing! General Manager of the hotel - Ruan Zhiqiang
Utmerket beliggenhet
Qishan Avenue, Chizhou, 245100, Kina|3,97 km fra bysentrum
10 ting å gjøreinnenfor 2,39 km
Transportinnenfor 34,68 km
Flyplassinnenfor 21,81 km
Innsjekking og utsjekking
Innsjekking fra:
14:00
Utsjekking før:
12:00
Bra å vite
Barn er velkomne ved dette hotellet
fra 3 til 17 år
215 kr (CNY150) per person per natt
2 år og yngre
Kostnadsfritt
Barn kan sove i eksisterende senger:
17 år og yngre
Kostnadsfritt
Kjæledyr tillatt mot ekstra gebyr
Frokost tilgjengelig
Frokostmeny
Buffé
Frokostpris
98 kr (≈CNY 68)/person
Frokosttider
06:30–09:30 fra Mandag til Søndag
Dette hotellet aksepterer følgende betalingsmåter:
Country Garden Phoenix Hotel Chizhou Mount Jiuhua: ofte stilte spørsmål
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