Du må kunne vise frem legitimasjon og betalingskort når du sjekker inn. Har du spesielle ønsker, imøtekommes disse så langt det er mulig ved innsjekking. Merk at ikke alle ønsker nødvendigvis kan innfris, og at de kan koste ekstra. Vennligst gi beskjed til Palma Resort om forventet ankomsttid på forhånd. Du kan notere dette i kommentarfeltet når du booker, eller kontakte overnattingsstedet direkte via kontaktopplysningene du finner i bookingbekreftelsen. Du må betale et depositum på VND 100000 når du sjekker inn. Dette må betales i kontanter. Du bør få tilbake depositumet ved utsjekking. Depositumet ditt tilbakebetales i sin helhet i kontanter etter at overnattingsstedet er sjekket for skader. Guests staying in all rooms enjoy the following benefits: The Hotel requires an incidental charge fee upon check-in. The Hotel shall return the fee in-full in the event that Guests do not use any extra services. In case Guests are using Hotel's services during the stay, the incidental charge shall be deducted and refunded the balance Guests can enjoy complementary afternoon tea from 3-5 pm at Haya cafe When booking two rooms or more, different policies and additional supplements may apply When booking two rooms or more, different policies and additional supplements may apply Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Palma Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Bar is closed from Sun, Sep 02, 2018 until Fri, Nov 30, 2018 Bar is closed from Wed, Jan 23, 2019 until Sun, Feb 03, 2019 A damage deposit of VND 100000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.