El Cid El Moro Beach, Mazatlan Hoteller

Name: El Cid El Moro Beach
Address: Av Camarón Sábalo 811, Zona Dorada, Mazatlan, 82110, Mexico, Mazatlan, Sinaloa, 82110, Mexico

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Kjappe fakta

Innsjekking fra:	16:00
Utsjekking før:	12:00
Kjæledyr	Kjæledyr ikke tillatt
Barn	Barn er velkomne ved dette hotellet

Fasiliteter

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Wi-Fi

Parkering

Klimaanlegg

Flybuss

Svømmebasseng

Treningssenter

Mer om El Cid El Moro Beach

El Cid El Moro Beach

El Cid El Moro Beach tilbyr et utendørsbasseng, hage, en terrasse og restaurant i Mazatlán. Dette hotellet har en beleilig beliggenhet i Zona Dorada og har en bar.

Vurderinger og omtaler

Renhold4,4

Beliggenhet4,6

Tjenester4,4

Rom4,3

Verdi4,2

Søvnkvalitet4,2

Vurderinger fra reisende

Familiereisende

Kommentar: 21. juni 2025

Exceptional Experience

Our trip has been absolutely phenomenal! The service is outstanding and like none other. We, of course, had our favorite staff throughout the day. For breakfast, it was Luis Loaiza! He was so attentive and made sure we were always well taken care of! We are a large family, so we didn’t always fit at one large table. Luis would make sure to set another one aside for us so we could all be close together. For the pool, Jorge made sure to take excellent care of us and made sure our cups were never dry. He definitely kept the drinks flowing. He would have snacks readily available for the kids as well! This has been a trip we will never forget, and these gentlemen added to the wonderful experience!!

Hotellets svar

Kommentar: 25. juni 2025

Dear Guest,
It is awesome to read that overall you had a great experience and that you enjoyed your vacation. Thank you so much for sharing your review, it will be a pleasure to continue being part of your choice.
Sincerely,
El Cid Resorts.

Familiereisende

Kommentar: 12. juli 2025

Fix the elevators!!!!!!

Holy crap. The ELEVATORS. THEY SUCK SO BADLY. 4 ELEVATORS AND ONLY 2/ 4 WORK?!?! Literally takes ten years for the elevators to come and go. 4 elevators and theyre constantly breaking down. Definitely look for a hotel that has actual working elevators. Would be 5/5 if the elevators did their job. Other than that everything else was amazing but those elevators definitely suck and get annoying very quickly. Would not recommend coming here because of the elevators.

Familiereisende

Kommentar: 12. juli 2025

Fix the elevators

There were 4 elevators and only 2 were working our entire trip. The trip here was great just the inconvenience of the elevators because we were staying on the 22nd floor.

Annet

Kommentar: 26. juni 2025

Beautiful Resort but...

I was extremely disappointed with how I was treated during my time at the VIP pool area. I was singled out by an employee named Christian for having an insulated cup, even though nearly everyone else had similar types of cups. For some reason, our group was the only one approached, and Christian came across as accusatory, loud, and frankly rude. His tone and behavior were completely uncalled for and made me feel embarrassed and targeted in front of other guests.
What made the situation even more frustrating was that I brought the issue to the front desk, expecting some kind of acknowledgment or resolution. Unfortunately, nothing was done, no follow-up, no apology, nothing. It left me feeling like my concerns didn’t matter at all.
This kind of treatment is unacceptable, especially at a hotel that claims to offer a VIP experience. Based on how this situation was handled (or rather, not handled), I would absolutely not recommend this hotel to anyone. No guest should have to feel disrespected or ignored like this.

Hotellets svar

Kommentar: 30. juni 2025

Dear Guest,
We are very sorry to read this kind of comments, please accept our most sincerely apologize. We are re sending this review to our administration and staff involved.
We will manage this directly. We hope you can give us another chance to attend you and show you our compromise.
Sincerely,
El Cid Resorts.

Par

Kommentar: 21. juni 2025

Awful vacation

They try to scam you out of $20 upon arrival at the airport for all of these excursions. Don’t fall for the lies! You are signing up for their timeshare sales pitch…and you haven’t even stepped foot on their property. There’s a reason why they do that, because you won’t ever want to return to this awful place.

Hotellets svar

Kommentar: 25. juni 2025

Dear Carolyn,
First of all, we would like to apologize for the inconveniences during your recent stay. Please be assured we will follow up this directly with the timeshare department.
We hope you can reconsider giving us another chance to attend you.
Sincerely,
El Cid Resorts.

Utmerket beliggenhet

4,6

Av Camarón Sábalo 811, Zona Dorada, Mazatlan, 82110, Mexico|7,04 km fra bysentrum

10 ting å gjøreinnenfor 1,72 km

Flyplassinnenfor 21,41 km

Innsjekking og utsjekking

Innsjekking fra:

16:00

Utsjekking før:

12:00

Bra å vite

Barn

Barn er velkomne ved dette hotellet

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Viktig informasjon fra hotellet

Du må kunne vise frem legitimasjon og betalingskort når du sjekker inn. Har du spesielle ønsker, imøtekommes disse så langt det er mulig ved innsjekking. Merk at ikke alle ønsker nødvendigvis kan innfris, og at de kan koste ekstra.

Godkjente betalingsmåter

Dette hotellet aksepterer følgende betalingsmåter: