Dreams Curacao Resort, Spa & Casino - All Inclusive
2133 John F. Kennedy Boulevard, Willemstad, 2133, Curaçao
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Innsjekking fra: | 15:00 |
|---|---|
Utsjekking før: | 11:00 |
Frokost | Frokost tilgjengelig |
Kjæledyr | Kjæledyr tillatt |
Barn | Barn er velkomne ved dette hotellet |
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Klimaanlegg
Svømmebasseng
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Mer om Dreams Curacao Resort, Spa & Casino - All Inclusive
Dreams Curacao Resort, Spa & Casino - All Inclusive
Nær stranden i Willemstad ligger det 5-stjerners overnattingsstedet Dreams Curacao Resort, Spa & Casino, som har et utendørsbasseng, treningsstudio og hage.
Vurderinger og omtaler
Renhold3,6
Beliggenhet4,1
Tjenester3,1
Rom3,4
Verdi3,0
Søvnkvalitet3,7
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Annet
US
Kommentar: 4. mai 2025
I Would Definitely Return
If you choose this property, choose the Il Mare Bungalows. They're really nice and come with butler service. If you can get Sudry as your butler, you will NOT be disappointed. She was AMAZING!
I traveled with other family, and between us, we had a total of four bungalows. Unfortunately, the service wasn't consistent between us. My butler was great. My sister's butler was nonexistent. My cousin's and the other couple , their butler was okay. Apparently, each bungalow should have a bottle of Blue Curaçao, bittle of champagne, a cheese plate, a Snickers Bar, and some Pringles. We didn't have any Pringles nor did my cousin. We didn't get a cheese plate, but one was sent a bit later
My sister didn't have any Blue Curaçao.
Food was decent. I wasn't blown away, but I definitely didn't starve. Drinks, whether alcoholic or non-alcoholic, were DELICIOUS!
Bungalows are spacious and situated right on the beach. They also come with a dedicated pool, restaurant, and bar. All were nice.
Casino was a little on the crappy side. Very outdated and not inviting, but I'm not a gambler of that magnitude, so it wasn't a deal breaker.
Other staff were kind and helpful. Any issue I had, my butler took care of it.
I traveled with other family, and between us, we had a total of four bungalows. Unfortunately, the service wasn't consistent between us. My butler was great. My sister's butler was nonexistent. My cousin's and the other couple , their butler was okay. Apparently, each bungalow should have a bottle of Blue Curaçao, bittle of champagne, a cheese plate, a Snickers Bar, and some Pringles. We didn't have any Pringles nor did my cousin. We didn't get a cheese plate, but one was sent a bit later
My sister didn't have any Blue Curaçao.
Food was decent. I wasn't blown away, but I definitely didn't starve. Drinks, whether alcoholic or non-alcoholic, were DELICIOUS!
Bungalows are spacious and situated right on the beach. They also come with a dedicated pool, restaurant, and bar. All were nice.
Casino was a little on the crappy side. Very outdated and not inviting, but I'm not a gambler of that magnitude, so it wasn't a deal breaker.
Other staff were kind and helpful. Any issue I had, my butler took care of it.
Hotellets svar
Kommentar: 5. mai
Dear Crystalp43,
Thank you so much for your thoughtful review and for choosing to stay at our IL Mare Adults-Only Preferred Club at Dreams Curaçao Resort, Spa & Casino, We're thrilled to hear you enjoyed the spacious beachfront setting, exclusive amenities, and of course the exceptional service from Sudry. She will be delighted to know her efforts made such a memorable impact on your stay.
We sincerely appreciate your honest feedback about the inconveniences. This is certainly not the standard we aim to uphold, and your comments have been shared with the team to ensure more consistent delivery moving forward.
It's wonderful to know that you enjoyed our beverages, appreciated the helpfulness of our team members, and that your butler was able to swiftly handle anything that arose.
We can’t wait to welcome you and your family back for an even better experience next time!
Warm regards,
Nathan Morishaw
Social Media Coordinator
Thank you so much for your thoughtful review and for choosing to stay at our IL Mare Adults-Only Preferred Club at Dreams Curaçao Resort, Spa & Casino, We're thrilled to hear you enjoyed the spacious beachfront setting, exclusive amenities, and of course the exceptional service from Sudry. She will be delighted to know her efforts made such a memorable impact on your stay.
We sincerely appreciate your honest feedback about the inconveniences. This is certainly not the standard we aim to uphold, and your comments have been shared with the team to ensure more consistent delivery moving forward.
It's wonderful to know that you enjoyed our beverages, appreciated the helpfulness of our team members, and that your butler was able to swiftly handle anything that arose.
We can’t wait to welcome you and your family back for an even better experience next time!
Warm regards,
Nathan Morishaw
Social Media Coordinator
Gruppereisende
Kommentar: 4. mai 2025
Hopeful 2026
Dreams Curacao reviews are a bit deceptive - the good ones usually refer to the new Il Mare Adults Only section - guests at the original resort are not allowed to go onto that property - there is an actual security guard preventing this - guest at the original resort are also prohibited from eating at Il Mare or Zoetry, even though the food at Dreams is edible at best - the birds were not an issue for us - loved being outside since it was snowing at home
I have asked Hyatt to separate the reviews for the two properties that are actually beside each other, Il Mare and Dreams Curacao (Zoetry is up the street a bit), but so far they have not done so - all reviews about the outdoor furniture and towels are true - hopefully soon to be remedied.
The entertainment staff at Dreams were fabulous, there was always something going on (not sure about ocean sports) - our room was very clean but housekeeping was inconsistent - towels seemed to be an issue both inside and out!
The Dreams property is beautiful - gardening staff work very hard all day - the pool is gorgeous, and vacuumed cleaned each morning
I will be returning next year with much hope that significant changes have been made.
I have asked Hyatt to separate the reviews for the two properties that are actually beside each other, Il Mare and Dreams Curacao (Zoetry is up the street a bit), but so far they have not done so - all reviews about the outdoor furniture and towels are true - hopefully soon to be remedied.
The entertainment staff at Dreams were fabulous, there was always something going on (not sure about ocean sports) - our room was very clean but housekeeping was inconsistent - towels seemed to be an issue both inside and out!
The Dreams property is beautiful - gardening staff work very hard all day - the pool is gorgeous, and vacuumed cleaned each morning
I will be returning next year with much hope that significant changes have been made.
Hotellets svar
Kommentar: 5. mai
Dear D5929CCruthc,
Thank you for taking the time to share your detailed and thoughtful review. We truly appreciate your honest observations and the recognition you gave to our entertainment team, housekeeping team members, and gardening team members. They work hard to create a welcoming and lively atmosphere, and it's wonderful to hear their efforts stood out to you.
Our Il Mare and Zoëtry properties offer unique experiences with their own amenities and access.
We’re grateful for your feedback. Your comments will be shared with our leadership team to help guide future updates.
It means a great deal that you plan to return next year, and we look forward to welcoming you back with the improvements you and all our valued guests deserve.
Warm regards,
Nathan Morishaw
Social Media Coordinator
Thank you for taking the time to share your detailed and thoughtful review. We truly appreciate your honest observations and the recognition you gave to our entertainment team, housekeeping team members, and gardening team members. They work hard to create a welcoming and lively atmosphere, and it's wonderful to hear their efforts stood out to you.
Our Il Mare and Zoëtry properties offer unique experiences with their own amenities and access.
We’re grateful for your feedback. Your comments will be shared with our leadership team to help guide future updates.
It means a great deal that you plan to return next year, and we look forward to welcoming you back with the improvements you and all our valued guests deserve.
Warm regards,
Nathan Morishaw
Social Media Coordinator
Annet
Kommentar: 4. mai 2025
Worth a try
The bungalows at Dreams Il Mare are great but the butler service was lacking. The food was OK. The other staff were nice. We also had access to Zoetry restaurants and the food their was ok. However, the beach access from.the bungalows made the entire trip well worth it. I would gladly stay at Il Mare again. I'll just ask for a different butler.
Hotellets svar
Kommentar: 9. mai
Dear Karyn P,
Thank you for your review of Il Mare Adults-Only Preferred Club at Dreams Curaçao Resort, Spa & Casino! We're delighted to hear that you found your stay "worth a try" and that our bungalows were great.
We are especially thrilled to know that the beach access from the bungalows made your entire trip well worth it – that's fantastic to hear! We're also glad that our other team members were nice.
However, we are concerned to read about the inconveniences. Please accept our apologies for these shortcomings and note that we take your feedback seriously
We are so happy to hear that you would gladly stay with us, and we look forward to welcoming you back for an even more exceptional experience. We appreciate you giving us the opportunity to improve!
Kind Regards,
Nathan Morishaw
Social Media Coordinator
Thank you for your review of Il Mare Adults-Only Preferred Club at Dreams Curaçao Resort, Spa & Casino! We're delighted to hear that you found your stay "worth a try" and that our bungalows were great.
We are especially thrilled to know that the beach access from the bungalows made your entire trip well worth it – that's fantastic to hear! We're also glad that our other team members were nice.
However, we are concerned to read about the inconveniences. Please accept our apologies for these shortcomings and note that we take your feedback seriously
We are so happy to hear that you would gladly stay with us, and we look forward to welcoming you back for an even more exceptional experience. We appreciate you giving us the opportunity to improve!
Kind Regards,
Nathan Morishaw
Social Media Coordinator
Par
Kommentar: 3. mai 2025
Hopefully better next time.
Food was terrible. Slow service. Inconsistent quality. Went with two other couples all had room issues. We stayed in the pods. Resort was clean. Staff was friendly.
We complained to management and have an opportunity to return at their cost. We will give them the opportunity to improve.
We complained to management and have an opportunity to return at their cost. We will give them the opportunity to improve.
Hotellets svar
Kommentar: 5. mai
Dear Jeff J,
Thank you for your honest feedback and for giving us the opportunity to make things right. We sincerely regret that your recent experience did not meet expectations. Your comments have been shared with the relevant departments as we continue to address these concerns.
We’re truly grateful for your recognition of our friendly team members and clean facilities. Most of all, we appreciate your willingness to return and allow us a second chance to deliver the quality and experience you deserve. We look forward to welcoming you back and making your next stay a far more enjoyable one.
Warm regards,
Nathan Morishaw
Social Media Coordinator
Thank you for your honest feedback and for giving us the opportunity to make things right. We sincerely regret that your recent experience did not meet expectations. Your comments have been shared with the relevant departments as we continue to address these concerns.
We’re truly grateful for your recognition of our friendly team members and clean facilities. Most of all, we appreciate your willingness to return and allow us a second chance to deliver the quality and experience you deserve. We look forward to welcoming you back and making your next stay a far more enjoyable one.
Warm regards,
Nathan Morishaw
Social Media Coordinator
Annet
CA
Kommentar: 3. mai 2025
Dreams Curacao
Overall the hotel was satisfactory, the dining areas were clean and the staff was good. Our room was clean and had a great view of the ocean, especially the sunsets.
There were some downsides to the resort, our bathroom needed an overhaul, it was tired. The pool lounge chairs were uncomfortable, sagging and the cushions falling apart. There was only 1 ice maker working in the resort. There was only 1 bar open except at dinner time. The washroom stall doors in the lobby, locks were broken so you had to hold them closed, as well they were continually out of soap.
We had a nice time but wouldn not likely return.
There were some downsides to the resort, our bathroom needed an overhaul, it was tired. The pool lounge chairs were uncomfortable, sagging and the cushions falling apart. There was only 1 ice maker working in the resort. There was only 1 bar open except at dinner time. The washroom stall doors in the lobby, locks were broken so you had to hold them closed, as well they were continually out of soap.
We had a nice time but wouldn not likely return.
Hotellets svar
Kommentar: 5. mai
Dear Wendy W,
Thank you for sharing your experience with us. We're pleased to know you enjoyed the cleanliness of the resort, the service from our team, and especially the stunning ocean views and sunsets from your accommodation.
We sincerely apologize for the inconveniences you encountered during your stay. Your feedback is valuable and will be shared with our management team to address these concerns as we continue working on improving the valued guest experience.
While we’re glad you had a nice time overall, we’re sorry to hear we fell short in other areas and that you wouldn’t likely return. We hope to have the opportunity to welcome you back in the future and provide a more seamless stay.
Warm regards,
Nathan Morishaw
Social Media Coordinator
Thank you for sharing your experience with us. We're pleased to know you enjoyed the cleanliness of the resort, the service from our team, and especially the stunning ocean views and sunsets from your accommodation.
We sincerely apologize for the inconveniences you encountered during your stay. Your feedback is valuable and will be shared with our management team to address these concerns as we continue working on improving the valued guest experience.
While we’re glad you had a nice time overall, we’re sorry to hear we fell short in other areas and that you wouldn’t likely return. We hope to have the opportunity to welcome you back in the future and provide a more seamless stay.
Warm regards,
Nathan Morishaw
Social Media Coordinator
Meget god beliggenhet
2133 John F. Kennedy Boulevard, Willemstad, 2133, Curaçao|4,42 km fra bysentrum
Innsjekking og utsjekking
Innsjekking fra:
15:00
Utsjekking før:
11:00
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