Hengyuan International Hotel
No.20 Daqing Road, Chencang, 721000, Kina
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Kjappe fakta
Innsjekking fra: | 14:00 |
|---|---|
Utsjekking før: | 12:00 |
Frokost | Frokost tilgjengelig |
Kjæledyr | Kjæledyr ikke tillatt |
Barn | Barn er velkomne ved dette hotellet |
Fasiliteter
Mer om Hengyuan International Hotel
Hengyuan International Hotel
Location Want to save money while travelling? It’s easy: hotel «Hengyuan International Hotel» is located in Baoji. This hotel is located in walking distance from the city center. At the hotel You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. Specially for tourists who travel by car, there’s a parking zone. Swimming fans are going to enjoy a pool. Accessibility: there is an elevator/lift. Room amenities Here’s what you’ll find in the room to have a rest after a long day: a shower, a TV, a mini-bar and slippers. Please note that the listed services may not be available in all the rooms.
Vurderinger og omtaler
Vurderinger fra reisende
Kommentar: 13. mai 2025
This hotel is on par with some other hotels we stayed recently but its service does have a lot room for desire. After I showed my reservation and it clearly indicates the room is for two, I was still asked if it was for three, just because there were two people walked in with me together? Then went to the non-smoking room that smells conspicuously otherwise. The front desk instead offers to “treat” the room before offering a different room. The replacement is much better but I saw an ashtray in the room and the staff then replied it’s part of standard room amenities 🥴. The next morning around 7:30am, I was about to go to front desk and asks for more toilet paper but happens to see a staff, she used a walkie talkie and asks someone to deliver the toilet paper for me. She was so loud that I was afraid some guests might come out their rooms and scold her.
But the hotel’s carpet looks gorgeous and feels great too, and the corridors are much broader than norms. Also the toilet paper was delivered by the robot as shown in the pic, which was kind of cool.
Hotellets svar
Kommentar: 13. mai
Thank you for choosing our hotel and for taking the time to share your detailed feedback. We are delighted to hear your appreciation for our property’s design elements, such as the lobby carpets, spacious corridors, and our innovative robotic service—these highlights are a testament to our commitment to blending comfort with technology.
Regarding the service shortcomings you experienced, please accept our sincere apologies:
1. Check-In Confusion**: We regret the repeated questioning about room occupancy during check-in. Our front desk team will reinforce training to ensure reservation details are thoroughly reviewed in advance.
2. Non-Smoking Room Concerns**: It is unacceptable that your initial room carried residual odors, and we apologize for not proactively offering a room change immediately. We have revised our protocol to prioritize guest comfort in such instances. The presence of an ashtray was due to a misunderstanding of updated room standards, and we have since recalibrated our amenities checklist.
3. Noise Disruption**: We deeply regret that the early-morning interaction disturbed your peace. Our housekeeping staff will undergo additional training to balance efficiency with discretion in communal areas.
Your feedback is invaluable in refining our service. Our Guest Relations Manager has reached out to you directly to address your experience personally and ensure a gesture of goodwill.
We hope to welcome you back soon, where we aim to deliver the seamless, attentive service that truly complements our facilities.
Kommentar: 23. jan. 2025
Hotellets svar
Kommentar: 23. januar
Kommentar: 6. mai 2024
Hotellets svar
Kommentar: 6. mai
Kommentar: 30. juli 2021
Hotellets svar
Kommentar: 1. august
Kommentar: 27. juli 2021
Hotellets svar
Kommentar: 28. juli
Utmerket beliggenhet
No.20 Daqing Road, Chencang, 721000, Kina|1,34 km fra bysentrum
10 ting å gjøreinnenfor 1,55 km
Innsjekking og utsjekking
Innsjekking fra:
14:00
Utsjekking før:
12:00
Bra å vite
Barn er velkomne ved dette hotellet
Kontakt hotellet for mer informasjon om å legge til ekstra senger.
Kontakt hotellet for mer informasjon om å legge til en barneseng.
Barn kan sove i eksisterende senger:
17 år og yngre
Kostnadsfritt
Kjæledyr ikke tillatt
Frokost tilgjengelig
Frokostmeny
Buffé
Frokostalternativer
Vestlig frokost, Kinesisk frokost
Frokostpris
54 kr (≈CNY 38)/person
Frokosttider
07:00–09:30 fra Mandag til Søndag
