Claremont Resort & Club
41 Tunnel Road, Oakland, 94705, De forente stater
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Kjappe fakta
Innsjekking fra: | 16:00 |
|---|---|
Utsjekking før: | 12:00 |
Fasiliteter
Wi-Fi
Parkering
Klimaanlegg
Svømmebasseng
Treningssenter
Spa
Mer om Claremont Resort & Club
Claremont Resort & Club
I Berkeley, 3,2 kilometer fra University of California Berkeley, ligger Claremont Resort & Club, som har et utendørsbasseng, privat parkering, et treningsstudio og en hage.
Vurderinger og omtaler
Renhold4,3
Beliggenhet4,4
Tjenester4,1
Rom3,9
Verdi3,5
Søvnkvalitet4,2
Vurderinger fra reisende
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Nevnt av reisende
Kommentar: 23. apr. 2025
Dato for oppholdet: apr. 2025
Our stay at the Claremont was excellent. The front desk staff was extremely kind and welcoming and allowed us to check-in early when our room was ready. We enjoyed a delightful lunch by the pool, then a fun game of pickleball. Our room was extremely clean and comfortable. From the time we arrived, to the moment we left, every staff person we encountered was over the top helpful and friendly. I wish we could have stayed longer.
Kommentar: 12. mai 2025
Dato for oppholdet: mai 2025
We recently checked into our room and found the service to be commendable. However, upon arrival, we encountered a few issues that raised some concerns. Firstly, there was a cockroach in the restroom, which was unexpected. Additionally, we noticed some wet towels left on the ground, and the shower had a slight leak. Moreover, the bedsheets felt damp, suggesting they may not have dried completely. On a positive note, the room itself was beautifully decorated, and the amenities were quite lovely. Despite these challenges, I am looking forward to the opportunity to stay there again in the future and trust that these matters will be addressed.
Familiereisende
US
Kommentar: 6. mai 2025
Perfect Momcation Destination
If you want a Momcation in the East Bay, look no further than the Claremont. Here are the steps to follow :)
1. Book a night at the Claremont
2. Make a reservation at their spa (services are expensive but worth it)
3. Bring your entire family to the hotel and check in. Send your partner to the pool with your kids while you enjoy the spa.
4. Drop your kids off the hotel’s kids club (hotel guests get a few complimentary hours of childcare per day at their kids club)
5. While your kids are at the kids club, enjoy dinner and the view with your partner at the hotel’s Limewood restaurant.
6. SEND YOUR PARTNER AND KIDS HOME and enjoy a quiet evening at the Claremont.
A perfect combination of a close momcation, a date night without having to find a babysitter, a fun day for your family, and a relaxing evening at a beautiful hotel.
I try to do this at least once a year as my birthday or Mother’s Day gift :)
1. Book a night at the Claremont
2. Make a reservation at their spa (services are expensive but worth it)
3. Bring your entire family to the hotel and check in. Send your partner to the pool with your kids while you enjoy the spa.
4. Drop your kids off the hotel’s kids club (hotel guests get a few complimentary hours of childcare per day at their kids club)
5. While your kids are at the kids club, enjoy dinner and the view with your partner at the hotel’s Limewood restaurant.
6. SEND YOUR PARTNER AND KIDS HOME and enjoy a quiet evening at the Claremont.
A perfect combination of a close momcation, a date night without having to find a babysitter, a fun day for your family, and a relaxing evening at a beautiful hotel.
I try to do this at least once a year as my birthday or Mother’s Day gift :)
Hotellets svar
Kommentar: 11. mai
Dear jasf02, on behalf of myself and the entire team here at Claremont Resort & Club it was certainly great to receive your "Perfect Momcation Destination" review regarding how much you enjoy our resort where you highlighted may key attributes about your experiences while with us. In addition, it was great how you shared "A perfect combination of a close momcation, a date night without having to find a babysitter, a fun day for your family, and a relaxing evening at a beautiful hotel" as you definitely summed how exactly what we are striving for.
Here's to having the opportunity to welcome you back soon, and Happy Mother's Day for today.
Yours sincerely, and thank you once again,
Edward Roe,
General Manager,
Claremont Resort & Club.
Here's to having the opportunity to welcome you back soon, and Happy Mother's Day for today.
Yours sincerely, and thank you once again,
Edward Roe,
General Manager,
Claremont Resort & Club.
Familiereisende
Kommentar: 27. apr. 2025
Don’t dismiss the bad reviews! This place has a terrible smell and bad service.
We should have believed the reviews we read! This was not a good experience for our family. We booked the Claremont for my daughter’s admitted student day at Berkeley. The hotel was full and required a two night minimum. Upon arrival we noticed a bad smell. This is mentioned in many other reviews. The doors to the hotel are left open regardless of the cold temperatures because they try and mask this smell. However you cannot mask it in the hallways and the rooms. It’s a wet mildew type smell that was very unpleasant.
We dined at the restaurant and it was a disappointment. Server lacked knowledge and was borderline rude. When the main restaurant was closed on the afternoon we went to the cafe and they had one person working and the line was out the door. This hotel was well aware of all the families and had Cal Day photo ops set up and should have been prepared for many guests. The small cafe was out of over 50% of the menu items. We will be traveling to Berkeley monthly for the next four years and unfortunately will be looking for different accommodations.
We dined at the restaurant and it was a disappointment. Server lacked knowledge and was borderline rude. When the main restaurant was closed on the afternoon we went to the cafe and they had one person working and the line was out the door. This hotel was well aware of all the families and had Cal Day photo ops set up and should have been prepared for many guests. The small cafe was out of over 50% of the menu items. We will be traveling to Berkeley monthly for the next four years and unfortunately will be looking for different accommodations.
Hotellets svar
Kommentar: 11. mai
Dear Brittany1226, I personally want to apologize for the disappointing experiences you had when you were staying with us for Cal Day weekend as your disappointments certainly aren't indicative of what we are striving for here at Claremont Resort and Club. Please know, I have already shared your feedback and observations with both the housekeeping and Food & Beverage teams to see how we can prevent another similar disappointing experience with another guest. Plus, it's my desire to connect with you to see if there is an opportunity for you to stay with us upon your return to Berkeley as I'm certain you will experience more positive and totally different upon your return.
Yours sincerely, and apologies once more,
Edward Roe,
General Manager,
Claremont Resort & Club.
Yours sincerely, and apologies once more,
Edward Roe,
General Manager,
Claremont Resort & Club.
Familiereisende
US
Kommentar: 24. apr. 2025
Definitely not a Fairmont anymore
I was excited to visit this historic property and it's facilities. Sadly, the experience was a total letdown. We stayed in a suite, and the room was good and what I expected.
This property has separated from Fairmont, and I don't think management has a good grip on the transition. While the valet service was top notch, the rest of the hotel experience was not. Here are some particulars:
1. Guests have access to the club pools, as they are part of the hotel. But there is no dedicated pool loungers for guests, and on a nice day the members of the "club" bring their kids to the pool deck and take up all the loungers. When I was there, they ran out of towels, people were having to spread towels on bare pavement in order to have anyplace to sit. The place was a total zoo, and the frantic pool attendants told me I was on my own and to try to run and grab a lounger if one opened up. I wish there was at least some reserved loungers for hotels guests, and some poolside servers to attend to that area.
2. The Limewood restaurant. We had made reservations for a table for drinks in the evening to enjoy a few cocktails with friends before going out that evening. When we got seated, our server told us we were not allowed to sit at that table unless we ordered a full dinner. We asked to have some drinks and we would leave in 15 minutes. This was allowed, but it would have been nice if there was some notation that you are not allowed to have a table unless you order a certain dollar amount of food. Totally ruined what otherwise would have been a relaxing start to our evening.
3. Front desk: Pretty unhelpful when it came to getting basic information about activities in and around the hotel. Usually when a question was asked, it seemed like the people were kind of irritated they were being asked a question and only gave very very cursory responses.
Now I typically am a pretty low key traveler, but I feel compelled to write this review, and hope that perhaps there will be some improvement to the overall priorities of treating a guest like a guest.
This property has separated from Fairmont, and I don't think management has a good grip on the transition. While the valet service was top notch, the rest of the hotel experience was not. Here are some particulars:
1. Guests have access to the club pools, as they are part of the hotel. But there is no dedicated pool loungers for guests, and on a nice day the members of the "club" bring their kids to the pool deck and take up all the loungers. When I was there, they ran out of towels, people were having to spread towels on bare pavement in order to have anyplace to sit. The place was a total zoo, and the frantic pool attendants told me I was on my own and to try to run and grab a lounger if one opened up. I wish there was at least some reserved loungers for hotels guests, and some poolside servers to attend to that area.
2. The Limewood restaurant. We had made reservations for a table for drinks in the evening to enjoy a few cocktails with friends before going out that evening. When we got seated, our server told us we were not allowed to sit at that table unless we ordered a full dinner. We asked to have some drinks and we would leave in 15 minutes. This was allowed, but it would have been nice if there was some notation that you are not allowed to have a table unless you order a certain dollar amount of food. Totally ruined what otherwise would have been a relaxing start to our evening.
3. Front desk: Pretty unhelpful when it came to getting basic information about activities in and around the hotel. Usually when a question was asked, it seemed like the people were kind of irritated they were being asked a question and only gave very very cursory responses.
Now I typically am a pretty low key traveler, but I feel compelled to write this review, and hope that perhaps there will be some improvement to the overall priorities of treating a guest like a guest.
Hotellets svar
Kommentar: 11. mai
Dear SunnytheTraveller, I'm truly apologetic you experienced such a disappointing stay while recently staying with us here at Claremont Club & Resort. When you have a moment, please can I ask that you reach out to me at edward.roe@claremont.com as I would love the opportunity to share with you how we have used your observations and frustrations as a great learning opportunity to prevent similar happenings in the future. Here's to looking forward to connecting with you and having the opportunity to welcome you back to our resort when your future travels once again includes the City of Berkeley.
Yours sincerely and apologies once again,
Edward Roe,
General Manager,
Claremont Resort & Club.
Yours sincerely and apologies once again,
Edward Roe,
General Manager,
Claremont Resort & Club.
Meget god beliggenhet
41 Tunnel Road, Oakland, 94705, De forente stater|6,61 km fra bysentrum
10 ting å gjøreinnenfor 2,56 km
1,98 km
2,16 km
1,72 km
Transportinnenfor 12,37 km
1,81 km
6,06 km
6,73 km
Flyplassinnenfor 15,26 km
5,21 km
15,26 km
Innsjekking og utsjekking
Innsjekking fra:
16:00
Utsjekking før:
12:00
Bra å vite
Kontakt hotellet for mer informasjon om å legge til ekstra senger.
Kontakt hotellet for mer informasjon om å legge til en barneseng.
Du må kunne vise frem legitimasjon og betalingskort når du sjekker inn. Har du spesielle ønsker, imøtekommes disse så langt det er mulig ved innsjekking. Merk at ikke alle ønsker nødvendigvis kan innfris, og at de kan koste ekstra. Please note pets need to be registered at the front desk. Dogs are to remain on leashes at all times within the property. Please note the property will be undergoing renovation through 30 June 2025. During this time, some room views may be slightly impacted by scaffolding, and light noise may occur between the hours of 9:00 AM and 5:00 PM
Claremont Resort & Club: ofte stilte spørsmål
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