El Homs Palace Hotel, Comiso Hotels

Name: El Homs Palace Hotel
Address: Via Generale Girlando, 49, Comiso, 97013, Italy, Comiso, Sicily, 97013, Italy

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Fast facts

Check in from:	15:00
Check out before:	11:00
Breakfast	Breakfast available
Pets	Pets not allowed
Children	Children are welcome at this hotel

Amenities

View all

Wi-Fi

Parking

Air conditioning

Airport shuttle

Front desk 24 hour

Restaurant

More about El Homs Palace Hotel

El Homs Palace Hotel

Situated in Comiso and with Castello di Donnafugata reachable within 12 km, El Homs Palace Hotel features a shared lounge, allergy-free rooms, free WiFi throughout the property and a bar. This 4-star hotel offers room service and a 24-hour front...

Ratings and reviews

Cleanliness4.6

Location4.3

Service4.4

Rooms4.7

Value4.1

Sleep quality4.4

Traveller reviews

Enslig reisende

Kommentar: 31. mars 2025

Pleasant stay in a clean, cozy hotel. They clean the rooms every day, the rooms are nice, and the amenities just fine. It's walking distance from the metro, and affordable for Dubai in terms of qualitaty-price ratio.

Enslig reisende

Kommentar: 12. feb. 2025

Landmark Premier Hotel is located in a great spot, and the hotel itself is amazing. The room was clean, and the overall facilities were impressive. However, there are some areas where the staff could improve.
My personal experience with the staff was not up to my expectations. At the reception, I was told that visitors were not allowed to enter the room I had paid for. This rule seemed quite strange to me, as I could not find anything about it on the hotel’s website. When I asked the receptionist if this was a law enforced by the UAE government, the response was unclear and did not provide a satisfactory answer. This left me confused, so I went to a nearby hotel to inquire if they had similar rules. They informed me that they did not have any such policy.
Be aware of this before you book…..

Enslig reisende

Kommentar: 26. juni 2025

Dato for oppholdet: mai 2025

⸻ Disappointed with Front Desk Service – Poor Experience with the Manager

I recently stayed at this hotel with high expectations, given its reputation. Unfortunately, my experience during check-in was extremely disappointing due to the behavior of the front desk manager, Mr. Richard.
While I do understand that I arrived earlier than the standard check-in time, I was hoping for a bit of flexibility and consideration. I politely explained my situation and kindly requested to be accommodated a little earlier so I could rest. However, Mr. Richard was unhelpful and dismissive from the beginning. Instead of showing understanding or offering alternatives, he repeatedly said “no” without even attempting to assist in any way.
I am fully aware of hotel policies and check-in procedures, but I also believe that part of a manager’s role is to assess situations with empathy and find solutions when possible. Sadly, Mr. Richard failed to do that. His tone was cold and unwelcoming, which is not what any guest should experience—especially in a hotel that prides itself on service.
I strongly suggest that management looks into this matter seriously and provides the necessary guidance or disciplinary action. A guest’s experience is deeply impacted by the way staff—especially those in leadership positions—handle such moments.
This incident left me feeling disappointed and disrespected. I hope the hotel takes this feedback as an opportunity to improve, and that no future guest will have to go through the same treatment.

Par

Kommentar: 26. mai 2025

Dato for oppholdet: mai 2025

Outstanding Hospitality

Fair Price, Staff are really helpful and thanks for amazing hospitality!!
The highlight of my stay was the wonderful service from Jay Dar at the front desk. She’s incredibly attentive, well-mannered, and always ready to help with a smile. She made the entire check-in and check-out process seamless and enjoyable. Highly recommend her!

Anonym på reise

Kommentar: 1. mai 2025

Dato for oppholdet: apr. 2025

The bedroom had a funny smell like urine, the shower head had brown dirty water coming out and the manager and some staff were very rude.. they always make a face when u ask for something and always rude and mutter under the breath.. I asked them not to enter my room yet they entered

Very good location

4.3

Via Generale Girlando, 49, Comiso, 97013, Italy|0.4 km from city centre

10 things to dowithin 0.51 km

Transportationwithin 0.75 km

Airportwithin 4.56 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cots

2 years old and under

59 kr (EUR5) per person per night

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast menu

Buffet

Breakfast price

Please contact hotel for price information

Important information from the hotel

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that the restaurant is closed from Friday evening to Sunday evening. On Friday, the reception closes at 19:00. On Saturday and Sunday it is open from 08:00 to 19:00. Please note that the swimming pool is open from June to September.

Accepted payment methods

This hotel accepts the following payment methods: