JAG Boutique Hotel
115 George Street, St John's, A1C 0B7, Canada
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All taxes and fees included
Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Front desk 24 hour
Restaurant
More about JAG Boutique Hotel
JAG Boutique Hotel
Boasting an on-site restaurant, JAG Boutique Hotel is located in St. John's. The pubs and bars of George Street are less than 5-minutes' walk away. Each stylishly furnished room includes free WiFi and a 42" flat-screen LED TV with cable channels.
Ratings and reviews
Cleanliness4.8
Location4.7
Service4.7
Rooms4.7
Value4.5
Sleep quality4.8
Traveller reviews
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Business traveller
Comment: 22 May 2025
Regrettably I was only there one night !
What an absolutely stunning hotel in St Johns Newfoundland !!
Edgy, fun, well decorated and very impressive overall !
Paul took great care of me when checking in and the room was stunning !
I have found my new favorite second home in my beloved Newfoundland !
I will be back soon !
Edgy, fun, well decorated and very impressive overall !
Paul took great care of me when checking in and the room was stunning !
I have found my new favorite second home in my beloved Newfoundland !
I will be back soon !
Couple
Comment: 21 May 2025
Nice hotel, but definitely some glitches
This hotel is in a good location for the shops, restaurants and bars in St John's. The wifi is great, the rooms are good, quite spacious and in good condition. Beds are comfy.
On the other hand, parking is atrocious. We were there during what I have to assume is shoulder season at best and their parking was full. The valets suggested two other parking lots in the area, also full and we ended up in street parking that was available on a Saturday night but would not be available during weekdays. Not sure that there is anything that the hotel can do about this but be warned that you may have no place within walking distance to park your car.
Perhaps more importantly, service at the front desk was questionable at best and that is something the hotel can do something about. I checked in and asked about parking and was directed to the valets. Was handed the keys for room 309. Went back out, managed to find a place to park as noted above. When I returned, headed into the elevator, pressed the key for 3rd floor. Doors open, all there is is meeting rooms and the spa, if I recall correctly. Also a button for 3R, maybe the rooms are out the back of the elevator. Nope, that button doesn't work. Back down to the desk. Waited behind another couple checking in, they receive the keys and head off to the elevator. I ask how I get to my room? Desk associate says, oh, let me show you because I just sent another couple to their room with no explanation. Take us back to the elevator, presses button for floor 2?! We get off on floor 2, go across a pedway, through two sets of fire doors to find another elevator in the other building. press floor 3 (other couple floor 5) and there is our room. Not sure how the desk attendant expected people who have never been to their hotel to know to go to the second floor, cross to the other building and then up with no explanation whatsoever.
On the other hand, parking is atrocious. We were there during what I have to assume is shoulder season at best and their parking was full. The valets suggested two other parking lots in the area, also full and we ended up in street parking that was available on a Saturday night but would not be available during weekdays. Not sure that there is anything that the hotel can do about this but be warned that you may have no place within walking distance to park your car.
Perhaps more importantly, service at the front desk was questionable at best and that is something the hotel can do something about. I checked in and asked about parking and was directed to the valets. Was handed the keys for room 309. Went back out, managed to find a place to park as noted above. When I returned, headed into the elevator, pressed the key for 3rd floor. Doors open, all there is is meeting rooms and the spa, if I recall correctly. Also a button for 3R, maybe the rooms are out the back of the elevator. Nope, that button doesn't work. Back down to the desk. Waited behind another couple checking in, they receive the keys and head off to the elevator. I ask how I get to my room? Desk associate says, oh, let me show you because I just sent another couple to their room with no explanation. Take us back to the elevator, presses button for floor 2?! We get off on floor 2, go across a pedway, through two sets of fire doors to find another elevator in the other building. press floor 3 (other couple floor 5) and there is our room. Not sure how the desk attendant expected people who have never been to their hotel to know to go to the second floor, cross to the other building and then up with no explanation whatsoever.
Couple
Comment: 21 May 2025
Pros and Cons
Pros: good location and beds/pillows are comfortable. The valet people are amazing. Super helpful and friendly. Always there to assist and bring the car around quickly. They are the very best!! Like previous comments, we didn’t get a parking spot the first day but the hack is to see them first thing in the morning when they have spots and once you get a spot, it’s yours until you check out.
Cons: the front desk people are very unwelcoming and unfriendly. I was surprised upon check-in especially considering how nice the people in Newfoundland are. They missed cleaning our room twice over a five day stay. The first time I called down before dinner and was told it will happen while we go out for dinner. Back after dinner 3 hrs later and still not done. Then they said staff left for the day. They said we used the do not disturb earlier in the day. It was on at 8:30 am for breakfast and it was off the door by 10:30 am when we left the room. No apology. The second time it happened they said you have to request daily cleaning or it’s every 2-3 days. Different day, different story. The only consistency is the lack of apology or giving a care. When we checked out, they didn’t ask about our stay or make any effort to speak to us. I asked to review our bill before she checked us out and she just went ahead and charged the visa and then gave us the printed invoice. Very rude.
Cons: the front desk people are very unwelcoming and unfriendly. I was surprised upon check-in especially considering how nice the people in Newfoundland are. They missed cleaning our room twice over a five day stay. The first time I called down before dinner and was told it will happen while we go out for dinner. Back after dinner 3 hrs later and still not done. Then they said staff left for the day. They said we used the do not disturb earlier in the day. It was on at 8:30 am for breakfast and it was off the door by 10:30 am when we left the room. No apology. The second time it happened they said you have to request daily cleaning or it’s every 2-3 days. Different day, different story. The only consistency is the lack of apology or giving a care. When we checked out, they didn’t ask about our stay or make any effort to speak to us. I asked to review our bill before she checked us out and she just went ahead and charged the visa and then gave us the printed invoice. Very rude.
Couple
Comment: 18 May 2025
Still a great hotel!
Pros: Without a doubt the most interesting hotel in St. John’s. The new addition is a level above anything else around. The hotel staff and bar staff are friendly, courteous and helpful. when I arrived there was no parking available in front of the hotel. When I went to move my vehicle, after checking in, a member of the staff explained that he was just leaving and had a parking spot right in front of the hotel . He told me to drive up and pull in as he left so I wouldn’t lose the spot. Now that’s customer service. Very impressive.
Cons: Surprisingly the pillows in the beds are extremely uncomfortable.
The complimentary breakfast needs attention. The night before we were told there was no seating left for the morning but that we could have it delivered by room service. In the morning I phoned to request room service. I was told they were very busy and I was asked to phone back in 15-20 minutes. I called again at that time and after being put on hold again I was told that it would be another hour. This was at 10 AM. Breakfast ends at 11 AM. I asked if I could just go down and get the breakfast. They said sure that was no problem. I went down to wait for the breakfast to be prepared and while I was waiting I saw at least 4-5 people come to the restaurant at different times and be told there was no seating BUT they were welcome to sit at the bar and eat there. At no time was this ever mentioned to me. Not the night before, not in the two morning phone calls, and not while I sat there at the bar waiting for my breakfast to be prepared so I could bring it to the room.
Cons: Surprisingly the pillows in the beds are extremely uncomfortable.
The complimentary breakfast needs attention. The night before we were told there was no seating left for the morning but that we could have it delivered by room service. In the morning I phoned to request room service. I was told they were very busy and I was asked to phone back in 15-20 minutes. I called again at that time and after being put on hold again I was told that it would be another hour. This was at 10 AM. Breakfast ends at 11 AM. I asked if I could just go down and get the breakfast. They said sure that was no problem. I went down to wait for the breakfast to be prepared and while I was waiting I saw at least 4-5 people come to the restaurant at different times and be told there was no seating BUT they were welcome to sit at the bar and eat there. At no time was this ever mentioned to me. Not the night before, not in the two morning phone calls, and not while I sat there at the bar waiting for my breakfast to be prepared so I could bring it to the room.
Family traveller
Comment: 11 May 2025
Fun 2 night stay
I stayed here for 2 nights. The check in was disappointing as we arrived at 1:30 and our room wasn’t ready until after 4pm (to be fair, check is officially 4pm, but that is later than the 3pm check in offered at a lot of other hotels). The room was clean and the beds were very comfortable. The music theme throughout the property was fun. I also used the gym. It had a lot of equipment and is in excellent condition.
We dined at both restaurants and thought the food and service was good. It was fun to go up to Moxy’s on the 8th floor for a beverage. It’s an easy walk to Water street shops and restaurants. I would stay here again if travelling to St. John’s.
We dined at both restaurants and thought the food and service was good. It was fun to go up to Moxy’s on the 8th floor for a beverage. It’s an easy walk to Water street shops and restaurants. I would stay here again if travelling to St. John’s.
Excellent location
115 George Street, St John's, A1C 0B7, Canada|0.26 km from city centre
10 things to dowithin 0.15 km
Airportwithin 7.12 km
Check in and check out
Check in from:
16:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets not allowed
Breakfast available
Breakfast menu
From the menu
Breakfast options
American breakfast
Breakfast price
Please contact hotel for price information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform JAG Boutique Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note, private underground valet parking is available but there is limited space. The cost is CAD 19/day. A damage deposit of CAD 300 will be required.
This hotel accepts the following payment methods:
Cash
JAG Boutique Hotel: FAQs
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