The Light House
40 Lough Atalia Road, Galway, not available, Ireland
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 11:00 |
Amenities
Wi-Fi
Non-smoking
Smoking areas
Internet access
Heating
Room service
More about The Light House
The Light House
Overlooking the ocean, The Light House offers beautiful sea views and a convenient city-centre location, a 3-minute walk from Galway train and bus stations.
Ratings and reviews
Cleanliness3.5
Location3.9
Service3.1
Rooms3.3
Value3.0
Sleep quality3.5
Traveller reviews
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Mentioned by travellers
Couple
Comment: 9 Sep 2024
Stayed in: Sep 2024
Average
I would give about 3.5 stars. Nothing great about this place. There are better options for the price they charge. Never met the owner or any service person during the 2 nights stay (of course we didn't choose the breakfast option). The location is just few minutes away from the harbour
Couple
Comment: 28 Jul 2024
Stayed in: Jul 2024
Disappointed
The location of this hotel is just perfect since a 10 minute walk will take you into the city Centre. The view from our balcony was great as well.
Our disappointment was that as soon as we entered our room we noticed the lack of cleanliness. In the corner behind the dustbin there was some teabag wrapping and underneath the bed there was a small plastic box. When walking barefooted the floor was really sticky.
When after our first night we left the towels on the floor to be changed due to the smell they had , in the evening when we went back we found the same towels aired on the chairs in our room. We had to use them again although they had a terrible smell When I talked to the owner about it he wasn’t very nice.
It’s a pity to experience such disappointment when this hotel is in an excellent location
Our disappointment was that as soon as we entered our room we noticed the lack of cleanliness. In the corner behind the dustbin there was some teabag wrapping and underneath the bed there was a small plastic box. When walking barefooted the floor was really sticky.
When after our first night we left the towels on the floor to be changed due to the smell they had , in the evening when we went back we found the same towels aired on the chairs in our room. We had to use them again although they had a terrible smell When I talked to the owner about it he wasn’t very nice.
It’s a pity to experience such disappointment when this hotel is in an excellent location
Couple
Comment: 25 Jul 2023
Stayed in: Jul 2023
This is the meanest accommodation in which I have ever stayed
I have traveled Mexico to Rome, Madrid to Mumbai & never experienced such meanness. This is advertised as B & B with free parking. There is only one B - no breakfast whatsoever- & the ‘free’ parking is €15.00 per night. There is a kettle in room & tea - otherwise NOT a biscuit. The shower is what I can only describe as pathetic. There is no bar in shower & no rubber bathmat. I asked for bath mat - as I almost fell on first morning. & hit my arm as no bar in shower & no rubber mat. I asked for an extra towel- as I have long hair- none such was forthcoming. The overall atmosphere was one of meanness - Frances is going to make the last penny from every guest & I really would seek alternative accommodation in Galway.
Other
Comment: 16 Jun 2022
Stayed in: Jun 2022
Skiff House on Lighthouse Property
We had reservations for two at the Skiff House. There was a double bed fully made up but we were two women and needed two beds. The other thing to sleep on was a rather grimy futon of uncertain age. There were no sheets of blankets for the futon.
We called the number provided for customer service twice the day we arrived and got no answer. A text was also sent with no reply. One of us slept on the futon wrapped in a bathrobe using the bed cover from the double bed and one pillow.
Terrible. The next morning we got a call and the person said they didn't get the phone calls or text from the day before. REALLY? This is no way to run a B&B. Then we were told that linens for the futon were $25.00 extra and had to be requested in advance. FYI, there is no breakfast at this B&B. We got coupons for $12.00 each to eat in town. The coupon didn't cover the cost of the meal plus a tip. The jacuzzi in the Skiff House was probably installed in 1980 and looked it. We wouldn't get in it. There was no shower. One step up from the customer service voice was a manager who offered a 10% discount for our stay. Not satisfactory but we took it. I would not recommend this place. Do not waste your money.
We called the number provided for customer service twice the day we arrived and got no answer. A text was also sent with no reply. One of us slept on the futon wrapped in a bathrobe using the bed cover from the double bed and one pillow.
Terrible. The next morning we got a call and the person said they didn't get the phone calls or text from the day before. REALLY? This is no way to run a B&B. Then we were told that linens for the futon were $25.00 extra and had to be requested in advance. FYI, there is no breakfast at this B&B. We got coupons for $12.00 each to eat in town. The coupon didn't cover the cost of the meal plus a tip. The jacuzzi in the Skiff House was probably installed in 1980 and looked it. We wouldn't get in it. There was no shower. One step up from the customer service voice was a manager who offered a 10% discount for our stay. Not satisfactory but we took it. I would not recommend this place. Do not waste your money.
Other
Comment: 28 Apr 2022
Stayed in: Mar 2022
Horrible Customer Service
TRAVELERS BEWARE! DO NOT STAY HERE! This place is a scam. Do not book a reservation, do not inquire about a reservation. Simply avoid at all costs. Also, see below review, not a good place to stay, and not comfortable by all means. Hotel management not friendly, not helpful. Overall bad, very horrible customer service. Stay far away!
Location
40 Lough Atalia Road, Galway, not available, Ireland|0.78 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
11:00
Good to know
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Parking is subject to availability due to limited spaces. Please inform The Light House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. This property will not accommodate hen, stag or similar parties. This property does not provide breakfast. Full payment is made upon booking.
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