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Fast facts
Check in from: | 12:00 |
|---|---|
Check out before: | 12:00 |
Amenities
More about Hotel Golden Hill
Hotel Golden Hill
Located in Cox's Bazar, 600 metres from Cox's Bazar Sea Beach, Hotel Golden Hill provides accommodation with a restaurant and free private parking. The accommodation features room service and a 24-hour front desk for guests.
Ratings and reviews
Traveller reviews
Kommentar: 31. mars 2025
Kommentar: 12. feb. 2025
My personal experience with the staff was not up to my expectations. At the reception, I was told that visitors were not allowed to enter the room I had paid for. This rule seemed quite strange to me, as I could not find anything about it on the hotel’s website. When I asked the receptionist if this was a law enforced by the UAE government, the response was unclear and did not provide a satisfactory answer. This left me confused, so I went to a nearby hotel to inquire if they had similar rules. They informed me that they did not have any such policy.
Be aware of this before you book…..
Kommentar: 26. juni 2025
Dato for oppholdet: mai 2025
⸻ Disappointed with Front Desk Service – Poor Experience with the Manager
While I do understand that I arrived earlier than the standard check-in time, I was hoping for a bit of flexibility and consideration. I politely explained my situation and kindly requested to be accommodated a little earlier so I could rest. However, Mr. Richard was unhelpful and dismissive from the beginning. Instead of showing understanding or offering alternatives, he repeatedly said “no” without even attempting to assist in any way.
I am fully aware of hotel policies and check-in procedures, but I also believe that part of a manager’s role is to assess situations with empathy and find solutions when possible. Sadly, Mr. Richard failed to do that. His tone was cold and unwelcoming, which is not what any guest should experience—especially in a hotel that prides itself on service.
I strongly suggest that management looks into this matter seriously and provides the necessary guidance or disciplinary action. A guest’s experience is deeply impacted by the way staff—especially those in leadership positions—handle such moments.
This incident left me feeling disappointed and disrespected. I hope the hotel takes this feedback as an opportunity to improve, and that no future guest will have to go through the same treatment.
Kommentar: 26. mai 2025
Dato for oppholdet: mai 2025
Outstanding Hospitality
The highlight of my stay was the wonderful service from Jay Dar at the front desk. She’s incredibly attentive, well-mannered, and always ready to help with a smile. She made the entire check-in and check-out process seamless and enjoyable. Highly recommend her!
Kommentar: 1. mai 2025
Dato for oppholdet: apr. 2025
Location
Plot # 65, Block # B Sugandha Point, Cox's Bazar, Cox's Bazar, 4700, Bangladesh|2.04 km from city centre
10 things to dowithin 0.68 km
Airportwithin 3.29 km
Check in and check out
Check in from:
12:00
Check out before:
12:00
Good to know
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
